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There are many techniques that can be used to engage your customers in the design process:
Card Sort Exercises (online or in-person)
UX Focus Groups
Remote Usability Testing
Moderated Usability Testing (on-site)
Exploratory Usability Testing
Validation Usability Testing
Structured Interviews
Structured Observation (task analysis)
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Usability Concepts, LLC
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HOME
ABOUT US
USABILITY SUPPORT
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INTENTIONAL DESIGN
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