Benefits of Usability
  • Easier and faster to make design decisions.
  • It’s cheaper to make changes when you identify design problems early.
  • Ease of use means that the user expends less effort.
  • Reduced task times, failures, errors, and problems.
  • Increased satisfaction.
  • Reduced technical support.
  • Improved customer perception and retention.

Cost Benefits of Usability.

 

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