EXPERT REVIEWS

Expert Reviews

A detailed analysis driven by best practices and usability guidelines derived from actual research with utility customers.

An expert review could include:

  • Registration
  • Account Summary
  • Forgot Password
  • Change Email
  • Change Phone Number
  • View Bill
  • Pay Bill
  • AutoPay
  • Paperless Bill
  • Start/Stop/Move Service
  • Report a Power Outage/Update
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